Customer Satisfaction has been the most precious reward for us always
Customer Satisfaction has been the most precious reward for us always
Posted on: 17 Jun 2022
Security guards are primarily responsible for the safety of the people and property. However, the duties and responsibilities of security guards are much more than this. Their duties can range from simply being present to preventing robberies to maintaining law and order.
Security guards have many duties and responsibilities during their shifts. Following are some of the important duties and responsibilities:
1. Observe and Report
The most important responsibility of security guards is observation and reporting. Everyone hires security guards to watch over their places and things cautiously. That is why you need an enthusiastic person to observe what is going on at all times.
A trained security guard will pay close attention to movement and activity in the surrounding area and document suspicious activity and then report it to the business owner or management and contact emergency services. They are trained to identify any threats and react to them.
2. Maintain law and order
Security guards should maintain some law and order such as imposing company rules, controlling access to the building, monitoring surveillance systems etc. During emergencies, the security guards should manage the situation, maintaining law and order as best as they can.
3. Help visitors
If security guards are working in any commercial places like offices, hotels, malls etc., then they should help visitors by providing information and directing visitors where they need to be.
4. Be noticeable
Criminal activity will get reduced if the criminals notice the presence of security guards. To create a feeling of safety, security guards should be visible in public and high traffic areas.
5. Protect the property
The basic responsibility of a security guard is to protect the property. The security guard must stay vigilant, by using their keen sense of sight, hearing and smell. This will help them to detect any possible risks.
6. Implement safety precautions
Security guards should implement safety precautions when there is an emergency situation. These precautions will help protect employees, guests and the public from danger.
7. Monitoring access
Security guards can be posted at entrances and exits of offices, malls, apartments etc., and that alone will restrict entry of strangers. If you have a screening method like guest or visitor lists, security guards can check people’s identification and permit or deny access.
8. Traffic control
Security guards should control the entrance and exits of parking lots to prevent crimes. They should double check each vehicle entering and exiting. If any doubtful people are found, the guards should catch them and handover them to the local police.
Security guards are also responsible for keeping a record of regular check-ins and check-outs to make a daily report. This report will help in case of any damage, robbery or accidents in the parking lot.
9. Emergency response
The security guards are responsible to manage emergency situations and they should ensure that the safety procedures are enforced. They should help to protect the staff, visitors and other guests from any dangerous situations and make sure they are away from any danger.
10. Crowd control
Security guards handle many tasks during their shifts. One of their tasks involves keeping crowds under control. Security guards usually stand in check-in and check-out points so that they can watch all the people who are coming and leaving from a party, event or a place.
Having trained security guards will go a long way in ensuring that all the above duties and responsibilities are performed with caution. That’s what Global Security Services offer. We have a team of well trained security guards devoted to providing you with quality services.